Sick of getting out of your seat to go help John in Accounting with yet another Outlook issue? Or asking Sally in Sales (perhaps much to her chagrin, as well) to bring her laptop in so you can look at her Chrome glitch?
There’s a solution—and it’s cost-friendly to startups and small and midsize businesses. ConnectWise Control, formerly ScreenConnect, lets you install a lightweight, basically unnoticeable agent program on your users’ computers. You can then connect to any computer instantly with a simple click to do remote support or perform maintenance on a computer or server.
You can easily deploy the program using Group Policy, or simply email a link to a remote user to install it. You can even do one-time support sessions for folks if you don’t get sign-off from your boss to install it on everyone’s computers.
ConnectWise Control works on servers, PCs, and Macs. Pricing starts at $19 per month for up to 10 devices and goes up from there for unlimited devices, additional IT support agents, and other features.
